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For many
organizations, improving service to employees and managers is a top
strategic objective. For a workforce that views time as a
precious resource, self-service is becoming an expectation, and with
new web-based technologies it can be a reality.
Improving services
to make it easy for employees and managers to get information can
eliminate process steps, approvals and forms, while reducing
administrative costs and time.
Nowhere is this
need more clearly evident than in Human Resources. By spending
less time on administrative HR applications, more time can be spent on
their primary business tasks. And in the process HR can become
more 'strategic' to the organization by better helping to attract,
develop, and retain key talent. |